About Columbia Insurance

About Columbia Insurance

By building real connections with agents and delivering reliable and responsive service for policy holders, Columbia Insurance is setting a new standard in people-first insurance.

Our Purpose

Providing peace of mind is our mission. 

Leading the industry in people-first partnerships is our vision.

We partner with our agents to protect policyholders, and prioritize responsive, reliable service—all while fostering a positive, innovative workplace that fuels success. Together, we’re raising the bar in insurance.

 

It’s all possible when you live out our core values.
  • Relationships. We believe in real connections. A sincere commitment to others guides every interaction.
  • Authenticity. We lead with respect. Reliability and integrity are the foundation of everything we do.
  • Teamwork. We’re better together. Our people are the heart of our success and our greatest strength.
  • Responsiveness. We don’t do slow. Quick, timely support is how we meet every need.
  • Innovation. We embrace progress. Our supportive, curious culture rejects the status quo to fuel success.
Machine
Chef cooking over a stainless-steel stove.
A doctor and nurse talk about something on a computer screen.
Two men in safety gear talk on a construction site.
A worker sands down part of a car in an autobody shop.

We Maximize Value

As markets evolve, we adapt. Because we don’t have shareholders, we can reinvest our resources and ensure we deliver coverage solutions preparing agents and policyholders for the future.

We Carefully Manage Expenses

Vigorous cost management has long been a hallmark of our company and a key advantage in the marketplace. These savings help keep our rates competitive.

Excellent Customer Satisfaction

Our claims satisfaction rate of 98% tells us we’re doing something right!

Recent News & Events

All News
New Columbia Insurance logo. It is a blue Ci with a mint green dot for the i.
Mar
10
Relaunching Columbia Insurance
Today Columbia Insurance Group launched a new brand identity, marking a significant milestone in the company's ongoing business transformation. The...
Graphic that looks like cyber info with CIG logo in it.
Feb
04
Security Corner: Protecting Your Family
In today’s digital age, securing your home goes beyond just locking doors and windows. With the increasing reliance on technology, it’s crucial to...
Two construction workers at a job site. They are wearing PPE and there is equipment and a sunset in the background.
Jan
15
Join Us on a (Not New!) Journey in Workers Compensation
We are excited to announce we are expanding our focus in workers compensation coverage; we want to be your go-to partner! We’ve built our strong...
All News