About Columbia Insurance

About Columbia Insurance

By building real connections with agents and delivering reliable and responsive service for policy holders, Columbia Insurance is setting a new standard in people-first insurance.

Our Purpose

Providing peace of mind is our mission. 

Leading the industry in people-first partnerships is our vision.

We partner with our agents to protect policyholders, and prioritize responsive, reliable service—all while fostering a positive, innovative workplace that fuels success. Together, we’re raising the bar in insurance.

 

It’s all possible when you live out our core values.
  • Relationships. We believe in real connections. A sincere commitment to others guides every interaction.
  • Authenticity. We lead with respect. Reliability and integrity are the foundation of everything we do.
  • Teamwork. We’re better together. Our people are the heart of our success and our greatest strength.
  • Responsiveness. We don’t do slow. Quick, timely support is how we meet every need.
  • Innovation. We embrace progress. Our supportive, curious culture rejects the status quo to fuel success.
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Chef cooking over a stainless-steel stove.
A doctor and nurse talk about something on a computer screen.
Two men in safety gear talk on a construction site.
A worker sands down part of a car in an autobody shop.

We Maximize Value

As markets evolve, we adapt. Because we don’t have shareholders, we can reinvest our resources and ensure we deliver coverage solutions preparing agents and policyholders for the future.

We Carefully Manage Expenses

Vigorous cost management has long been a hallmark of our company and a key advantage in the marketplace. These savings help keep our rates competitive.

Excellent Customer Satisfaction

Our claims satisfaction rate of 98% tells us we’re doing something right!

Recent News & Events

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Cyber Insurance: Business Security in the Digital Age
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